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Returns & Exchanges | MOVA-GLOBAL

At MOVA-GLOBAL, we want you to be completely satisfied with your home essentials. If your purchase doesn't perfectly fit your space, you can return eligible items within 30 days of delivery for a full refund or exchange.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to send back.

  • 2.
    Prepare Your Package

    Carefully pack the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

  • 3.
    Attach the Label

    Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your return box.

  • 4.
    Drop Off and Track

    Hand your package to the designated carrier and keep your tracking receipt; we will process your refund within 5-7 business days of receipt.